UAPD Dispatcher - 522466
Company: University of Alabama
Location: Tuscaloosa
Posted on: May 2, 2024
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Job Description:
UAPD Dispatcher - 522466
Tuscaloosa, Alabama, United States
Public Safety Administration
Police/Security/Safety
Regular Full-time (Benefits eligible)
Closing at: May 13 2024 at 22:55 CDT
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Pay Grade/Pay Range: Minimum: $21.25 - Midpoint: $26.59 (Hourly
N6)
Department/Organization: 507121 - Police Operations
Normal Work Schedule: Varies work schedule to include holidays and
weekends.
Note to Applicants: The application process involves many
activities and normally occurs over a three-month period. Once
applications are summited and reviewed for minimum screening
requirements, applicants must successfully pass the dispatch exam.
Applicants who meet the minimum screening requirements will receive
a follow up email within 1 to 2 business days of applying and will
be asked to reserve a spot for the dispatch exam. For dates and
times of the dispatch please visit the UAPD recruitment website
at
All communication will be sent via email.
Job Summary: The UAPD Dispatcher receives and processes requests
from a variety of sources to include multiple telephone lines and
radio frequencies for emergency and non-emergency assistance under
moderate supervision. Dispatches appropriate personnel in an
efficient and timely manner. Operates various on-line systems to
enter, update and retrieve data. Maintains a variety of logs and
files.
Additional Department Summary: Prior to hiring, the final
candidate(s) must successfully complete a written exam,
comprehensive background check, psychological assessment, and drug
screens.
Required Minimum Qualifications: High school diploma or GED.
Alabama Criminal Justice Information System certification or
ability to obtain within six (6) months of hire.
Additional Required Department Minimum Qualifications: Must
successfully complete a written exam, comprehensive background
check, phycological assessment, and drug screen. Ability to work
shifts with varying schedules to include holidays and be on
stand-by during emergency threatening situations, such as severe
weather, natural disasters, etc. Final candidates who are not
current University of Alabama employees much submit to and
successfully pass a post-offer drug screen. Must accomplish the
essential functions, with or without reasonable accommodations, in
a timely manner.
Skills and Knowledge: Oral and Written Communication: Good
listening, comprehension and communications skills. Ability to
actively listen and communicate effectively and coherently.
Judgment and Decision Making: Ability to utilize independent
judgment. Ability to effectively prioritize situations and
information and make appropriate decisions quickly based on
information received especially during a stressful situation.
Interpersonal Relationships: Must be able to maintain appropriate
and constructive behavior and attitude in response to difficult or
adverse situations. Ability to work autonomously as well as to work
effectively with other team members. Must be able to maintain good
interpersonal and working relationships with staff, co-workers,
managers, citizens, and other law enforcement agencies/personnel.
Ability to work shifts with varying schedules to include holidays
and be on stand-by during emergency threatening situations, such as
severe weather, natural disasters, etc. Professionalism: Must
represent the department to other agencies and citizens with a
courteous, helpful, accurate and business-like attitude in all
telephone and personal contact. Must be able to remain calm under
all circumstances, maintaining a professional tone at all times.
Ability to maintain confidentiality.
Quality of Work: Must be able to provide high quality, accurate
work. Must be able to perform multiple tasks simultaneously and
remain focused under stress. Ability and willingness to show
initiative in completing work assignments.
Other Abilities: Hear and understand sound sources coming through a
communications headset; Speak and write English clearly; Read and
discern visual images on a variety of media; Type accurately on a
computer keyboard while conversing with callers.
Technical Knowledge: Must acquire and maintain a working knowledge
of public safety communications equipment, practices and procedures
to include but not limited to: departmental protocol and
instructions, department specific software systems, the University
of Alabama campus buildings and locations, appropriate law
enforcement codes
UA Core Competencies:
* Ethics/Integrity
* Student/Customer Focused
* Self-Development
* Collaborating/Building Relationships
* Adaptability/Flexibility
Preferred Qualifications: Previous dispatch experience. Previous
law enforcement or emergency response dispatch experience. Previous
experience in law enforcement environment.
Background Investigation Statement: Prior to hiring, the final
candidate(s) must successfully pass a pre-employment background
investigation and information obtained from social media and other
internet sources. A prior conviction reported as a result of the
background investigation DOES NOT automatically disqualify a
candidate from consideration for this position. A candidate with a
prior conviction or negative behavioral red flags will receive an
individualized review of the prior conviction or negative
behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal
Employment/Equal Educational Opportunity Institution. All qualified
applicants will receive consideration for employment or volunteer
status without regard to race, color, religion, national origin,
sex, sexual orientation, gender identity, gender expression,
pregnancy, age, genetic or family medical history information,
disability, protected veteran status, or any other legally
protected basis, and will not be discriminated against because of
their protected status. Applicants and employees of this
institution are protected under Federal law from discrimination on
several bases. Follow the link below to find out more. "EEO is the
Law"
Keywords: University of Alabama, Birmingham , UAPD Dispatcher - 522466, Professions , Tuscaloosa, Alabama
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