Call Center Sales
Company: Life Line Screening
Location: Birmingham
Posted on: February 25, 2021
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Job Description:
Life Line Screening is a leader in the preventive healthcare
market, providing screenings for stroke, cardiovascular disease and
other chronic ailments to over 9 million people over 20 years. We
have an exciting opportunity to join our virtual call center team
as a Preventive Healthcare Advisor (Inbound Sales) or Retention
Specialist (Outbound Sales).As a Retention Specialist, you'll get
to work from the comfort of your own home! This role is not for the
faint of heart. You'll be calling out to previous customers to
encourage them to return for recommended health testing. You'll use
your training and knowledge, along with your passion and care to
educate participants on other tests and services we offer
recommended just for them! Help people invest in prevention instead
of treatments to live a healthier life!What you'll do:Together with
one of our Talent Acquisition Partners, you'll determine if an
inbound sales or retention role is the best fit for you as you
begin your career as a Preventative Healthcare Advisor with Life
Line Screening.* Retention (Outbound Sales) team members make an
average of 100-150 outgoing calls per shift to previous
participants who are due for an annual screening. There is no cold
calling!* After scheduling a participant's screening, you'll use a
unique health questionnaire and your training to learn more about
their medical background and history along with any risk factors to
educate them on the benefits of additional tests recommended just
for them that may be performed during their appointment.We're
looking for individuals who can show care and compassion for each
and every caller and take the time to educate and emphasize the
benefits of additional services available. Aside from everyday
satisfaction you'll get by a career you can be proud of, Life Line
Screening offers:* 3 weeks of paid training (virtually) to build
your career on the strongest possible foundation. You'll learn
about our company history and mission while meeting valuable
members of our organization, including our CEO!* Confidence in your
role as a Preventative Healthcare Advisor by providing in-depth
knowledge of medical terminology and our unique health
questionnaire and allowing you to simulate calls with your training
peers.* The ability to work from the comfort of your own home,
located anywhere in the US! We provide the computer, phone, and
headset - you provide the designated space in your home free of
distractions! No more commuting!* The ability to push yourself to
meet and exceed personal and team-based performance goals! We offer
regular performance reviews and unlimited incentive/commission
plans!* Flexible schedules with Monday-Friday day shifts -and-
evening shifts* Competitive hourly pay with bonus potential, paid
time off and paid holidays, medical/dental/vision insurance, 401k
plan with company match, professional development, referral bonus
program, courtesy preventative health screenings for you and
additional family members or friendsWhat you'll need to be
successful:* High school diploma or equivalent required; some
college preferred* 1-2 years' minimum experience in a healthcare or
advocate role, high volume call center, retail, or customer service
focused environment (experience in recommending services, sales,
upselling, or commission-based roles is highly beneficial).*
Ability to effectively handle time management and multi-task.
You'll take 30-45 calls per shift, answering incoming calls of new
and returning participants to discuss preventative testing options
and schedule appointments.* Care and compassion! We expect an
overall excellent customer experience from their first initial
phone call to the actual onsite screening and event to follow up.*
A competitive mindset to push yourself overcoming objections to
meet and exceed individual and team-based performance/sales goals.*
Satisfactory completion of pre-employment drug screen and criminal
background check.Life Line Screening is proud to be an equal
opportunity employer. Employment decisions are made without regard
to race, color, religion, national or ethnic origin, sex, sexual
orientation, gender identity or expression, age disability,
protected veteran status, or other characteristics protected by
law. Life Line Screening will only employ those who are legally
authorized to work in the United States for this opening. Any offer
of employment is conditional upon the successful completion of a
background check and drug screen.Powered by JazzHRieiXdOjS3t
Keywords: Life Line Screening, Birmingham , Call Center Sales, Sales , Birmingham, Alabama
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