Customer Service Representative - Birmingham

Company: gpc
Location: Birmingham
Posted on: January 15, 2022

Job Description:

b"Customer Care Representative\n\nMotion Industries is a world leader in the distribution of industrial replacement parts, we keep the world in Motion! \xc2\xa0When you join Motion Industries, you also get the benefit of having Genuine Parts Company (GPC) as a parent company, GPC is a Fortune 500 company.\n\nThis position is based in Birmingham, Alabama, it is an inside position. Our customer base is in Europe, Asia. Latin and South America, Middle East, Africa and Australia. In this position you will be able to develop your skills and be part of a high paced and fun environment. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k) Match, tuition reimbursement, vacation, sick and holiday pay.\n\nResponsibilities\n\n * Work with existing and prospective international customers\n * Demonstrate Commitment to Building Customer Relationships- Understands the customers' needs and objectives and remains alert and responsive to changing customer needs\n * Respond to customer inquiries and troubleshoot customer concerns\n * Assist customers with order placement\n * Source products within our system and with external suppliers\n * Negotiate sale and purchasing prices\n * Proactively generate sales and promote Company products\n * Prepare export documentation according to regulation and customer requirements\n * Work effectively with others in a team based environment to accomplish organizational goals and to identify and resolve problems\n\nQualifications\n\n * Ability to multi-task, prioritize, and manage time effectively\n * Language capability a plus, not a must (German, French, Spanish, Portuguese or Mandarin)\n * Demonstrate sales ability, sales process and maintain relationships with critical accounts\n * Effective Communication and Listening Skills\n * Result oriented and ability to make decisions\n * Strong time management and organizational skills\n * Willing to continuously improve\n * Able to work comfortably in a fast-paced environment\n * Industry experienced preferred\n * Knowledge of supply chain systems helpful\n * Working knowledge of Microsoft Office suite, especially Outlook and Excel\n * High School Diploma or Bachelors Degree\n\nGPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\xe2\x80\x99s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons."

Keywords: gpc, Birmingham , Customer Service Representative - Birmingham, Sales , Birmingham, Alabama