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Customer Service Representative

Company: GPC - Genuine Parts Company
Location: Birmingham
Posted on: January 16, 2022

Job Description:

Customer Care Representative Motion Industries is a world leader in the distribution of industrial replacement parts, we keep the world in Motion! When you join Motion Industries, you also get the benefit of having Genuine Parts Company (GPC) as a parent company, GPC is a Fortune 500 company.This position is based in Birmingham, Alabama, it is an inside position. Our customer base is in Europe, Asia. Latin and South America, Middle East, Africa and Australia. In this position you will be able to develop your skills and be part of a high paced and fun environment. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k) Match, tuition reimbursement, vacation, sick and holiday pay.ResponsibilitiesWork with existing and prospective international customersDemonstrate Commitment to Building Customer Relationships- Understands the customers' needs and objectives and remains alert and responsive to changing customer needsRespond to customer inquiries and troubleshoot customer concernsAssist customers with order placementSource products within our system and with external suppliersNegotiate sale and purchasing pricesProactively generate sales and promote Company productsPrepare export documentation according to regulation and customer requirementsWork effectively with others in a team based environment to accomplish organizational goals and to identify and resolve problemsQualificationsAbility to multi-task, prioritize, and manage time effectivelyLanguage capability a plus, not a must (German, French, Spanish, Portuguese or Mandarin)Demonstrate sales ability, sales process and maintain relationships with critical accountsEffective Communication and Listening SkillsResult oriented and ability to make decisionsStrong time management and organizational skillsWilling to continuously improveAble to work comfortably in a fast-paced environmentIndustry experienced preferredKnowledge of supply chain systems helpfulWorking knowledge of Microsoft Office suite, especially Outlook and ExcelHigh School Diploma or Bachelors Degree

Keywords: GPC - Genuine Parts Company, Birmingham , Customer Service Representative, Sales , Birmingham, Alabama

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