Customer Service Representative - CSR

Company: Relentless Strategies
Location: Birmingham
Posted on: May 16, 2022

Job Description:

Job Description Relentless Strategies has partnered with non-profit charities in the Birmingham area to host their fundraising events. The Customer Service Representative plays a vital role in managing quality control, fundraising campaigns for our clients, assisting in developing events, and training new associates. We bring together diverse individuals who have an array of expertise, skills, and backgrounds to help us create wildly successful fundraising events for our charity partners. A supportive team will surround you in a fast-paced atmosphere. You will create dynamic energy for our charity partners' potential donor base from the opening greeting to the final close. Responsibilities of the Customer Service Representative: Maintain exceptional customer service throughout the event to both team members and potential donors to increase donations Effectively communicate our charity partner's core message to increase donations Maintain compliance throughout the event Attend in-person and virtual meetings to increase knowledge of our charity partners. Manage day to day aspects of our events and address potential problems that may arise Requirements for the Customer Service Representative: High school diploma / GED. Have an entrepreneurial spirit, creative thinking, and constant drive for victory. 0-2 Years in customer service or sales. Can follow directions well and accept criticism Passion for working with people and giving back to the community Company Description Our dedicated team of experienced professionals is always on the ball, utilizing their unique skills, leadership, and passion for moving the work of our mission forward. We---re always pushing ourselves to stay ahead of the curve and striving to perfect our programs.

Keywords: Relentless Strategies, Birmingham , Customer Service Representative - CSR, Sales , Birmingham, Alabama