Business Systems Analyst - Sales, Service, and CRM
Company: Regions Bank
Location: Birmingham
Posted on: June 24, 2022
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Job Description:
Thank you for your interest in a career at Regions. At Regions,
we believe associates deserve more than just a job. We believe in
offering performance-driven individuals a place where they can
build a career --- a place to expect more opportunities. If you are
focused on results, dedicated to quality, strength and integrity,
and possess the drive to succeed, then we are your employer of
choice.Regions is dedicated to taking appropriate steps to
safeguard and protect private and personally identifiable
information you submit. The information that you submit will be
collected and reviewed by associates, consultants, and vendors of
Regions in order to evaluate your qualifications and experience for
job opportunities and will not be used for marketing purposes,
sold, or shared outside of Regions unless required by law. Such
information will be stored in accordance with regulatory
requirements and in conjunction with Regions' Retention Schedule
for a minimum of three years. You may review, modify, or update
your information by visiting and logging into the careers section
of the system.**Job Description:**At Regions, the Business Systems
Analyst conducts business process analysis, needs assessments, and
preliminary cost/benefits analysis in an effort to align
information technology solutions with business initiatives. This
position may function as liaison between the line of business and
the Information Technology (IT) department.**Primary
Responsibilities**+ Formulates/defines specifications for operating
software programming applications or modifies/maintains complex
existing applications using engineering releases and utilities from
programs+ Analyzes and evaluates existing or proposed systems and
devises computer programs, systems, and related procedures to
process data+ Prepares charts and diagrams to assist in problem
analysis and submits recommendations for solution+ Prepares program
specifications and diagrams and develops coding logic flowcharts+
Encodes, tests, debugs, and installs the operating programs and
procedures in coordination with computer operations and user
departments+ Reviews progress and evaluates results+ Reports
inconsistencies to the attention of management and suggest problem
resolutions and business process improvementsThis position is
exempt from timekeeping requirements under the Fair Labor Standards
Act and is not eligible for overtime pay.**Requirements**+ High
School Diploma or GED and seven (7) years of related experience+ Or
Bachelor's degree and three (3) years of related experience+ May
require on call support rotation after hours and/or
weekends**Preferences**+ Experience providing application support
to include troubleshooting+ Banking or financial services industry
experience**Skills and Competencies**+ Actively demonstrates a
complex working knowledge of systems and software development
concepts, practices and procedures+ Ability to plan, schedule and
execute multiple concurrent activities+ Excellent communication and
customer service skill+ Excellent organizational, and analytical
skills+ Problem solving and priority management skills**Additional
Job Description**+ Works with multiple stakeholders to identify,
develop, and document business requirements supporting application
enhancements and new application implementations+ Works with
stakeholders to research and provide remediation strategies for
system functionality or design flaws+ Provides support functions to
maintain system functionality+ Working knowledge of Agile software
development or other iterative development
methodologies**Kanban****Sprints****Features****Requirements****User
Stories**Additional Preferences+ Experience managing vendor
relationships and coordinating projects with third party vendors+
CRM system experience+ Experience with Atlassian planning and
collaboration tools (JIRA, Confluence, etc.)+ SQL experience
preferred but not requiredThis position may be filled at a higher
level depending on the candidate's qualifications and relevant
experience.**Position Type**Full time**Benefits
Information**Regions offers a benefits package that is flexible,
comprehensive and recognizes that "one size does not fit all" for
associates. Listed below is a synopsis of the benefits offered by
Regions for informational purposes, which is not intended to be a
complete summary of plan terms and conditions.+ Paid Vacation/Sick
Time+ 401K with Company Match+ Medical, Dental and Vision Benefits+
Disability Benefits+ Health Savings Account+ Flexible Spending
Account+ Life Insurance+ Parental Leave+ Employee Assistance
Program+ Associate Volunteer ProgramPlease note, benefits and plans
may be changed, amended, or terminated with respect to all or any
class of associate at any time. To learn more about Regions'
benefits, please click or copy the link below to your
browser.https://www.regions.com/welcometour/benefits.rf**Location
Details**Riverchase South**Location:**Hoover, AlabamaBring Your
Whole Self to WorkWe have a passion for creating an inclusive
environment that promotes and values diversity of race, color,
national origin, religion, age, sexual orientation, gender
identity, disability, veteran status, genetic information, sex,
pregnancy, and many other primary and secondary dimensions that
make each of us unique as individuals and provide valuable
perspective that makes us a better company and employer. More
importantly, we recognize that creating a workplace where everyone,
regardless of background, can do their best work is the right thing
to do.OFCCP Disclosure: Equal Opportunity
Employer/Disabled/Veterans
Keywords: Regions Bank, Birmingham , Business Systems Analyst - Sales, Service, and CRM, Sales , Birmingham, Alabama
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