Sales Operations Specialist

Company: (ISC)2 (International Information Systems Security
Location: Birmingham
Posted on: January 27, 2023

Job Description:

Sales Operations Specialist







Job Locations



US-Remote - UK















Job ID



2023-1440





# of Openings



1





Category



Sales













































































Overview



















(ISC) is an international nonprofit membership association focused on inspiring a safe and secure cyber world. Best known for the acclaimed Certified Information Systems Security Professional (CISSP) certification, (ISC) offers a portfolio of credentials that are part of a holistic, pragmatic approach to security. Our association of candidates, associates, and members, nearly 280,000 strong, is made up of certified cyber, information, software, and infrastructure security professionals who are making a difference and helping to advance the industry. Our vision is supported by our commitment to educate and reach the general public through our charitable foundation - The Center for Cyber Safety and Education. For more information on (ISC), visit www.isc2.org, follow us on Twitter, or connect with us on Facebook and LinkedIn. We are committed to an inclusive and equitable environment that values the unique perspectives and experiences of our entire workforce. We strive for a true sense of belonging for all our employees and to foster authenticity, trust, empowerment and connectedness that leads to everyone's success. For more information, visit www.isc2.org/dei.



























Position Summary



















The Sales Operations Specialist will act as a liaison working with the (ISC)2 Sales, Legal, Finance and Education teams to help process sales deliverables for the B2C and Sponsorship Sales Team. This person must achieve an in-depth knowledge of (ISC)2 certification and training programs in order effectively support the sales team and processes.



























Responsibilities

• Will be the subject-matter expert on the order-entry process using the Salesforce platform for the B2C and Sponsorship sales team.
• Assist in the processing and fulfillment of orders by ensuring orders and financial documentation are accurate for B2C sales and vendor sponsorship sales. Supports sales reps by communicating and assisting with completion of other department's requirements forms, templates, etc. (finance, education)
• Communicates with students for class transfers, cancellations and follow up with related administrative duties to close the loop on these items
• Supports with the assessment of opportunity creation metrics for individual sales team members; to ensure accurate Salesforce pipeline entries.
• Shares pertinent communication regarding Salesforce pipeline health with the sales team.
• Responsible for the tracking and the distribution of sponsorship leads throughout the sponsor organizations. Responsible for sponsorship lead follow up with sponsor clients.
• Responsible for posting schedules for (ISC)2 and OTP classes/trainings.
• Participate in weekly calls, regarding upcoming classes, with cross-functional and internal teams.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Miscellaneous duties as assigned.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  Qualifications
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  • Minimum 4 years of sales or marketing operations experience; Bachelor's Degree in Marketing, Business Administration or related, preferred
  • Preferred experience and a background in the cybersecurity/IT training, vendor sponsorships, and certification industry
  • At least 2 years using Salesforce platform, SFDC power user required; must be able to create reports and dashboards
  • Intermediate to advanced level knowledge using Microsoft Office, particularly Excel.
  • Experience using Adaptive Insights and/or LinkedIn Sales Navigator, a plusSkills/Competencies:
    • Ability to demonstrate and support the 5 Company Core Values: Integrity, Excellence, Unity, Accountability, Agility
    • Ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEI best practices.
    • Professionalism with a high degree of business savvy and strong demonstration of intellect, drive, executive presence and sales acumen
    • Excellent written and oral/presentation skills
    • Must be able to work with limited oversight or supervisor
    • Superior organizational and planning skills
    • High sense of urgency.
    • Strong interpersonal skills with both internal and external clients/team
    • Self-starter who provides creative and pragmatic solutions to business issues and problemsPhysical & Mental:
      • Works normal business hours and extended hours when necessary
      • Up to 10% travel
      • Sitting for extended periods
      • Work using dual monitor computer screens#LI-remote
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        Equal Employment Opportunity Statement
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        
        

Keywords: (ISC)2 (International Information Systems Security, Birmingham , Sales Operations Specialist, Sales , Birmingham, Alabama