BirminghamRecruiter
the smart solution for Birmingham jobs

Call Center Agents

Company: Mommy Jobs Online
Location: Birmingham
Posted on: December 7, 2018

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLROXANNA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Birmingham , Call Center Agents, Sales , Birmingham, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Representative - Home Security Sales - Full Training
Description: Overview br Join DEFENDERS, the only ADT-Authorized Premier Provider for home security systems. Defenders has an immediate opening for a Sales Representative in your local area to help residential homeowners (more...)
Company: DEFENDER SECURITY
Location: Huntsville
Posted on: 12/18/2018

Sales Agent - Remote
Description: REFERRAL AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff
Company: NuMedia
Location: Birmingham
Posted on: 12/18/2018

Freight Broker Agents / Agency Owners
Description: PARTNERING WITH AN INDUSTRY LEADER With our reputation, you will find that it's much easier to move loads with Pathmark. We are seeking Freight Agents / Freight Brokers with at least 1 year of experience (more...)
Company: Pathmark Transportation
Location: Montgomery
Posted on: 12/18/2018


Territory Sales Manager - Alabama, SW Georgia & Florida Panhandle - Tuscaloosa
Description: DescriptionMove, Build, Grow your career As the premier global asset management and disposition company, Ritchie Bros. helps thousands of people around the world buy and sell heavy equipment, trucks, (more...)
Company: Ritchie Bros Auctioneers
Location: Tuscaloosa
Posted on: 12/18/2018

Consumer Loan Specialist - Sales
Description: Overview and Responsibilities br br Consumer Loan Specialists are involved in an on-the-job training program to enhance skills and encourage internal advancement. Primary responsibility is to ensure (more...)
Company: Republic Finance
Location: Birmingham
Posted on: 12/18/2018

College Graduates - Hooked - Outside Sales Associate
Description: Every year, Hooked influences where over 1 Million college students millennials eat and spend money across 50 of the top college towns. Join our core team and have a huge impact on a fast growing company (more...)
Company: Hooked
Location: Tuscaloosa
Posted on: 12/18/2018

Direct Sales-Appointment Setting Work at Home
Description: Join Our Team of Independent Business professionals Direct Telephone Sales Positions.
Company: AmeriPlan & The Johnson Agency of Georgia
Location: Birmingham
Posted on: 12/17/2018

Entry Level Sales and Sales Management
Description: Job DescriptionAbout the Job Do you seek personal satisfaction, the opportunity to advance, work/life balance and unlimited earning potential If you're motivated to achieve your dreams, we'll provide (more...)
Company: Bankers Life
Location: Huntsville
Posted on: 12/18/2018

Insurance and Financial Services Agent
Description: We look for people who: Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially rewarding br Have key entrepreneurial (more...)
Company: State Farm
Location: Huntsville
Posted on: 12/18/2018

College Graduates - Hooked - Outside Sales Associate
Description: Every year, Hooked influences where over 1 Million college students millennials eat and spend money across 50 of the top college towns. Join our core team and have a huge impact on a fast growing company (more...)
Company: Hooked
Location: Birmingham
Posted on: 12/18/2018

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Birmingham RSS job feeds