IT Communication Analyst

Company: Seneca Resources
Location: Birmingham
Posted on: May 15, 2022

Job Description:

IT Internal Communications SpecialistOverview The IT Internal Communications Specialist works closely with IT leaders and business product owners to develop and implement a communication plan to support IT strategies and business objectives. The Specialist is responsible for positively impacting goal achievement by educating and engaging team members through a variety of tactics and mediums including newsletters, the employee intranet site, town hall meetings, focused business communiques, and other communications tools. This position is responsible for creating and disseminating visual, digital, written, and spoken information about the company and IT department. Key Job Responsibilities

• Supports the successful development and implementation of creative communication strategies and tactics to reach a diverse range of audiences across a variety of channels
• Identifies communication needs, researches communication technologies and engagement tools and recommends promotional campaigns and communications initiatives. Additionally, monitors communication effectiveness and make recommendations regarding adjustments to communications strategies and plans
• Gathers information and manages a communication schedule
• Creates content that is clear, engaging, and concise - verbal, written, and graphical
• Drives management, content development, and publication of newsletters and postings to employee intranet site
• Identifies and develops stories from around the department that support the company's vision, culture and brand and easily adapt tone for various audiences
• Adapts technical information for non-technical audiences including software release notes
• Researches topics and uses data and analytics for content development
• Coordinates agendas and materials for town hall meetings and other team member leadership meetings as well as special projects and events
• Creates employee feedback loops including surveys and Microsoft Teams channels to share with management, use as content and strengthen the communication approach
• Maintains communications best practicesDesired Background
  • Bachelor's degree (ideally in Communications, English, or Journalism)
  • Prefer 2+ years of related and progressively more responsible experience
  • Prior experience working with Information Technology departments a plus

Keywords: Seneca Resources, Birmingham , IT Communication Analyst, Professions , Birmingham, Alabama